A home is the biggest investment most people make, and it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With our platform, millions of people care for what matters most, and professionals earn billions of dollars through our services. As one of the fastest-growing companies in a $600B+ industry, we are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for professionals and customers, embracing change, and choosing teamwork every day. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Marketing Tech Team

The Marketing Tech team is responsible for building the technology that powers the acquisition and engagement of millions of customers looking to find professionals for their home care service needs. The team works to build new ways to improve our acquisition via SEO, SEM, social media, video ads, and optimizing a variety of bidding algorithms and machine learning models on massive amounts of data to acquire our customers most effectively. The team also supports our Lifecycle Marketing efforts by building out the technology that enables email campaigns and push notifications to most effectively engage our customers. These are personalized to the user so we can deliver the right content, at the right time, using the right channel, to keep our customers engaged. Marketing Tech is continuing to grow and investing in creating a foundational platform for data, tools, measurement, and optimizations; as well as doubling down on its investments in SEO and SEM to make our platform the #1 choice for home care services.

About the Role

Growth is the engine of any marketplace. In this role, you will be leading the Marketing Tech engineering team that is directly responsible for our customer growth. The team is highly interdisciplinary, encompassing engineers with a variety of skill sets including frontend engineering, backend engineering, data engineering, and machine learning/optimizations. In this role, you’ll not only partner with product, design, data science, and marketing leads to develop and execute a growth strategy, but also help build critical infrastructure and systems that power that growth and enable the team to move fast.

Responsibilities

• Build and grow an amazing engineering organization with a strong culture of balancing excellence with moving fast. The team is currently at 10 engineers and will grow quickly.
• Hire and support senior technical leaders within the team to scale the organization in the coming months to achieve aggressive growth goals across existing and emerging channels.
• Partner with other senior leaders in the company, especially from marketing, to define the vision and strategy for building a technology-led marketing function.
• Set the team up for excellence in execution and anticipate and plan ahead for the infrastructure the team needs to build for long-term success. This infrastructure could be backend systems, machine learning models, frontend infrastructure for fantastic page speed, or experimental infrastructure to enable rapid testing and prototyping of onboarding flows within our native apps.
• Work closely with other engineering leaders to evolve and continually improve our engineering culture in a high-paced growth environment.

What You'll Need

If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• Experience in a senior engineering management role.
• 10+ years experience building software at scale.
• Good knowledge of growth strategies and experience building and scaling growth teams.
• Strong leadership, communication, and organizational skills.
• Passion for leading teams, setting vision, developing leaders, and building highly functioning organizations.
• Collaborate effectively with cross-functional teams to achieve results.
• Stay up to date with innovation, able to guide technology evolution, and not afraid to write code.

Bonus Points if You Have

• Experience at a growth-stage consumer tech company.
• Experience with a marketplace business.
• Experience in building marketing technology (martech).
• Experience managing managers is a plus but not a must-have.

Benefits & Perks

• Virtual-first working model coupled with in-person events.
• 20 company-wide holidays including a week-long end-of-year company shutdown.
• Library (optional use collaboration & connection hub) in San Francisco.
• WiFi reimbursements.
• Cell phone reimbursements (North America).
• Employee Assistance Program for mental health and well-being.

We embrace diversity and are proud to be an equal-opportunity workplace. We do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

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