Life at Your Client

At Your Client, we are dedicated to enhancing life's moments through technology. We've developed a pioneering open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and more. Using WiFi, advanced AI, and machine learning, we're shaping the future of connected spaces and human experiences on a global scale.

Currently, we serve over 50 million locations worldwide and have overseen more than 2.5 billion devices on our platform. With a Series F funding achieved in just four years, we're rapidly expanding and leading in a new category. Our esteemed clientele includes major Communications Service Providers (CSPs) who rely on us to elevate their smart home offerings and extract insights from their data.

At Your Client, we foster a culture of action and innovation, driven by relentless curiosity and creative problem-solving. Our team comprises top-tier professionals who continually push boundaries and reinvent possibilities every day.

Opportunity

We're seeking infrastructure engineers who are self-motivated, collaborative, and eager to learn and grow. While advanced expertise in our tooling/tech stack is beneficial, a solid understanding of standard infrastructure concepts and production troubleshooting is key.

What You'll Do

• Prioritize production operations and on-call responsibilities.
• Provide real-time customer support as required.
• Manage and scale multi-datacenter Kubernetes Infrastructure and Applications (EKS).
• Deploy software across multiple production environments.
• Take ownership of monitoring and alerting for production systems, driving improvements and changes.
• Contribute to enhancing current automation and on-call processes.

What You'll Bring

• Availability for on-call rotation for production issues.
• Flexibility to collaborate with a distributed team across different time zones.

Desired Skill Set

• 4+ years of experience in production troubleshooting.
• 1+ years of hands-on Kubernetes knowledge (operations).
• Basic familiarity with Terraform (1+ years).
• Experience setting up and utilizing monitoring and observability tools (e.g., New Relic, Nagios/Icinga, Grafana, Prometheus).
• 2+ years of programming/scripting experience in languages such as Perl, Python, PHP, GoLang, or Java.
• 8+ years of expertise in modern Linux operating systems (Enterprise Linux or Debian-based).
• 6+ years of experience with modern cloud infrastructure, preferably AWS.
• Bachelor’s degree in a related field or equivalent experience.

Differentiators

• Experience troubleshooting production performance/service degradation or outage issues at scale.
• Proficiency in infrastructure troubleshooting in VMs and/or Bare Metal environments (ssh/Linux).
• Direct customer support experience.
• Advanced knowledge of Kubernetes and Terraform.
• Experience operating NoSQL and/or Relational Databases in production.
• Familiarity with generic configuration management.

Compensation

The total compensation package includes an anticipated salary range of $131,000.00 to $154,000.00, in addition to bonus, equity, and benefits. Benefits encompass a 401k plan with company match, basic life insurance, as well as comprehensive health, dental, vision, and other perks.

Please note that this is not a remote role but a HYBRID position requiring presence in our Denver, CO office 2-3 days a week. Relocation assistance is not available at this time.

About Your Client

Your Client is the creator of an open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers. Partnering with over 350 CSP customers, including global giants like Comcast, Charter, Liberty Global, and J:COM, we offer the most widely supported open-source, silicon-to-cloud framework for smart spaces—OpenSync.

Backed by esteemed investors like Insight Partners and SoftBank Vision Fund 2, Your Client is valued at $2.6B, with over $500M in funding added in 2021 alone.

Your Client is committed to fostering an inclusive workplace, ensuring equal employment opportunities for all qualified individuals, without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions, military or veteran status, or any other characteristic protected by law.