About the Job

We are a rapidly growing company focused on transforming the pet health industry by providing honest, innovative, and effective care solutions. Our mission is to enhance the pet care experience by delivering high-quality, personalized products and services directly to our customers. We aim to redefine industry standards through our commitment to transparency, quality, and customer satisfaction.

Where You'll Come In

We are looking for an experienced Senior Software Engineer to join our platform engineering team. The team is responsible for bridging the gap between IT Operations and Software Engineering, supporting our product teams (pawds). As a Senior Platform Engineer, you will be instrumental in building and maintaining our software infrastructure, tools, and services, which are utilized by our technical teams in a self-service manner. Your role will involve collaborating closely with Software Engineers to understand their needs and provide solutions that enhance their development and deployment processes.

How You'll Make An Impact

• Contribute to the development and maintenance of infrastructure, tools, and services.
• Review and provide feedback on code from other team members.
• Respond to and resolve platform-related bugs and incidents.
• Support product engineers in utilizing the platform effectively.
• Participate in on-call support for platform services and advocate best practices for operational and delivery excellence.

We're Excited About You Because

• You have significant experience (5+ years) as a senior software engineer with a strong background in web operations or similar roles.
• You are skilled in adopting and promoting DevOps and/or SRE principles.
• You possess expertise in AWS, Terraform, and Docker.
• You are proficient in at least one programming language and are willing to learn JavaScript if needed.
• You have experience with relational databases and are open to learning PostgreSQL if needed.

Office Guidelines

Our office is open Monday through Friday, and we encourage team members to work in the office 2-3 days a week to foster collaboration and maintain our unique in-person culture. The office policy may be adjusted at the company’s discretion.

Our DEI Philosophy

Our mission centers on genuine care and improvement of the pet care industry. We are committed to hiring and supporting a diverse workforce and creating an inclusive environment. We focus on providing meaningful and memorable experiences for our team members while advancing our mission.

A Few of Our Best Benefits

• Competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision coverage
• 12 weeks of paid parental leave
• Competitive 401(k) plan with company match
• Flexible paid time off policy
• Discounted fresh food for your pet
• We embrace the presence of pets during video calls

The anticipated base compensation range for this role is $190,000 - $210,000 USD annually, with a comprehensive package including base salary and equity. The range reflects market data for NYC; adjustments may apply for other locations.

Equal Employment Opportunity Statement

We are an equal employment opportunity employer. We do not discriminate based on sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, veteran status, or any other legally protected characteristic. For more details, please visit Know Your Rights.